It’s been fascinating to see how technology has transformed enterprise communications. But current and emerging mobile technologies are also creating new security challenges — challenges that could create an unfortunate…
Mobile messaging is must-have technology for communication and productivity in the workplace. But the use of consumer messaging apps in the enterprise is at an all-time high, creating major risks…
Uber execs are under fire for using an encrypted chat app that allows users to automatically “disappear” messages. Although the company was smart to use encrypted messaging, it also made some mistakes – and Uber’s example provides important lessons for other enterprises interested in a more secure way to share information and data.
If you haven’t seen it yet, my latest Wireless Week column, Moving the Mobile Industry Forward after MWC 2017, is now available online. I cover the fast-changing mobile technology landscape and…
Growing brands recognize that the customer is king. Across all industries, memorable and exceptional customer experiences are replacing price, purchase history and other variables as drivers of customer acquisition and…