Chatbots

Generative Artificial Intelligence (AI) really burst on the scene in November 2022 when artificial intelligence lab OpenAI released a generative AI-powered chatbot called ChatGPT. According to a Reuters report, ChatGPT, reached an estimated 100 million monthly active users just two months after launch. Today, many enterprises are deploying the use of generative AI solutions like …

Taking a Secure Approach to Generative AI in the Enterprise Read More »

By: Anurag Lal, President and CEO of Infinite Convergence. The enterprise communication landscape is rapidly evolving with developments in AI and 5G shaping a new era of mobile communication. While these innovative technologies have the power to transform business communications, it is critical for enterprises to address and present dangers of legacy/fragmented enterprise communications solutions …

Enterprise Communication in the Era of AI and 5G Read More »

Chatbots are a hot technology topic these days, and for good reason. If you’re new to the concept of chatbots, just think of them as, literally, a combination of “chat” and “bots.” Chat, as you know, simply involves the ability to send messages back and forth between two or more parties. Historically, chat participants were …

Enterprise Chatbot Security and Integration Challenges Read More »