Chatbots

Generative Artificial Intelligence (AI) really burst on the scene in November 2022 when artificial intelligence lab OpenAI released a generative AI-powered chatbot called ChatGPT. According to a Reuters report, ChatGPT, reached an estimated 100 million monthly active users just two months after launch. Today, many enterprises are deploying the use of generative AI solutions like […]

Taking a Secure Approach to Generative AI in the Enterprise Read More »

By: Anurag Lal, President and CEO of Infinite Convergence. The enterprise communication landscape is rapidly evolving with developments in AI and 5G shaping a new era of mobile communication. While these innovative technologies have the power to transform business communications, it is critical for enterprises to address and present dangers of legacy/fragmented enterprise communications solutions

Enterprise Communication in the Era of AI and 5G Read More »

Chatbots are a hot technology topic these days, and for good reason. If you’re new to the concept of chatbots, just think of them as, literally, a combination of “chat” and “bots.” Chat, as you know, simply involves the ability to send messages back and forth between two or more parties. Historically, chat participants were

Enterprise Chatbot Security and Integration Challenges Read More »